Dear Dr Jenner and Geraldine,

Hip and Back pain problems solved

I’m writing to let you know that I won’t be coming to see you again. You see, since I had my treatment with you and the follow up physio, my back and hip problems are solved. I can’t believe that back in May I suffered excruciating pains in my left hip, up to 7 times a day. I hardly dare move in case the pain kicked in. My spirits were low, my self esteem at rock bottom and I felt old before my time.

Minimally invasive pain management treatment

You will remember the short period of time I had available to get my health fixed before embarking on a special sailing activity. I so much appreciate that from the first appointment to the steroid injections in my spine took only 4 weeks, two of which were to try out a less invasive treatment of analgesic. The follow up physio enabled me to regain core strength and I have continued to use pilates to maintain this.

Feeling 20 years younger

Thankyou for giving me back a life. I am now sleeping well, leading a very active life, mindful of not overdoing things and feel 20 years younger. It’s wonderful to have the energy to play actively with my three year old grandson, to be able to garden all day, go to the gym and enjoy the thrill of heavy weather sailing without having the preying thought of my back going, at the back of my mind.

Highly professional approch to pain management

I would like to thank you for the highly professional approach to your work whilst retaining a human touch and a great sense of humour. I can honestly say I have never laughed so much about being in pain as when I have attended your clinics and indeed during the treatment!!

Friendly professional manner

If only all doctors could follow your form – oh, if they were NHS doctors, the surgeries would never be able to cope with the demand. I also wish to thank Geraldine for her friendly manner, again a sense of humour and her speed in fixing appointments and the follow up information always sent out as a reminder.

Please write to my Insurers to discharge me. I will contact them myself to let them know. If I need to contact you in the future. I have no hesitation in recommending you and London Pain Clinic to friends and colleagues.

And finally, may I wish you and staff a Merry Christmas and would you please pass my thanks and good wishes to Sarah Morton at West London Physio.

With very many thanks,

Yours sincerely,



I am happy for you to use any part of this email as a testimonial for the recommendation of the Practice.